Hotel Cyrus

1.0/5 very bad

Verified traveler, traveler review

March 25, 2018

Worst ,worst,worst

Are you making a joke of me?I never,but never will make another reservation on your site.I wrote a letter to you sbout what happened,but you didn't care,I will advice all my friends not to travel with you.

2.0/5 bad

Sherry, traveler review

December 17, 2017

Under renovation or should be

I booked this because it was close to a subway station and I would not need to change trains to get to my meeting for the week. I wanted something inexpensive because I would only be in the room to sleep. The room was very hot and the radiators could not be controlled. The window was easy to open. The window was well insulating and it blocked most of the traffic noise at night. There was no room service, but I probably could have asked for more toilet paper. It was an interesting place to stay in Vienna. There are inexpensive shops and restaurants by the U-bahn station. I would stay there again to save money for the opera, but likely not for four nights.

1.0/5 very bad

Verified traveler, traveler review

October 1, 2017

Isis Prison In Vienna

I've traveled the world and have seen some bad accommodations, but this was truly scary. The minute I checked in I tried calling Expedia and waited for 45 minutes until I gave up. So, I doubt they will allow this to post. The area is really, really, really scary. Checkin area dirty and smelly, filthy, no English. Hallways under construction, exposed everything, no light in hallway, used phone light to find room. Bad smell everywhere. Shoes were sticking to room floor, room hadn't been cleaned well, exposed electrical wiring, fleas in bed, itching all night, took them with me on the rest of my trip, entire room falling apart and dirty everywhere. Again, I can't imagine Expedia allowing this review. The price was $77, which was criminal.

2.0/5 bad

Stefan, traveler review

September 30, 2017

Grease hole

One of the dirtiest hotels I've ever stayed in, and I've stayed in some greasy hotels.

1.0/5 very bad

Al, traveler review

September 3, 2017

Just Awful

The first room we got put in the door handle came off as we opened the door, there was no head on the shower, or working light in the bathroom for that matter. We complained and got put in a different room. The second room was slightly better but still very grotty. The shower would only be either unbearably boiling hot or unbearably freezing cold, with no middle ground, making washing quite a difficult task. The room had drawers with cigarette ash and butts left in, despite there being no smoking signs both in the room and hallway. It seemed that the rooms dont ever get properly cleaned. From the strong smell of smoke seeping into our room at night and also along the hallways during the day it seems that many of the guests were smoking in their rooms. Including marijuana smoke at before 10am when we were checking out. Even if you're on a budget, you can find far better cheap alternatives than this. The staff were not helpful, the rooms were awful and the fellow guests all seemed as if they were permanent residents not people visiting Vienna.