Accommodation conditions
Check-in from: 2:00 PM
Departure at: 12:00 PM
Minimum age (for check-in without parents) from:18 years
Check-in information
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Property is located within an airport and access is restricted to airport travelers only; flight boarding pass must be presented upon check-in
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Special Instructions
Front desk staff will greet guests on arrival at the property. This property is located inside Guarulhos International Airport (GRU), Terminal 3, in the international departure/transit/airside area. This property can only be booked by guests who are in transit on international flights, or who are departing on an international flight from Guarulhos International Airport (GRU). Guests departing on an international flight must have a valid boarding pass (flight check-in via web applicable) and only carry hand luggage. Guests on a connecting international flight must stay in the transit area, have a valid boarding pass, and only carry hand luggage. Please note that guests cannot access or retrieve their checked luggage while staying in the hotel. Passengers departing on domestic flights cannot access this property.
Additional optional fees
- Pet fee: BRL 154 per pet, per stay
- Service animals are exempt from fees
- Rollaway bed fee: BRL 154 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Additional Information
- Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
- This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
- One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Contactless check-in and contactless check-out are available.