Arraial Bangalô Praia Hotel

3.0/5 fine

Eduardo, traveler review

October 14, 2024

Property has many sarue animals(Gamba-de-orelha-preta) running in the garden through the night. Those animals transmit diseases through the urine. It was very scared. Never more.

3.0/5 fine

ana, traveler review

March 6, 2023

The place is okay front desk people need to be more friendly. The waiters from dinner they never come to the table ask if you need anything. The best waiter was Danilo from the morning to lunch he was very helpful every time I give 5 star.

3.0/5 fine

Maria, traveler review

January 11, 2022

The property needs renovation.The rooms needs to be painted and some updates.The hotel service is wonderful and I had great time during my stay at the Arraial Bangalô hotel.

1.0/5 very bad

Verified traveler, traveler review

March 2, 2021

Fraudulent pictures, not even close to what was advertised. The front desk was somewhat lost with our reservation and finally took us to our room. It was half the size advertised on pictures. They were expecting our call already because they immediately replied that this is our bungalow as advertised. We were welcome to cancel and upgrade if we want a change, but their reservation is non refundable and was prepaid!!! There was rat poop on the balcony everywhere and on the balcony table. The view we had was looking at a old roof top and a rundown backyard with smell of fried fish and chicken all day. The kitchen for the facility was located right under our room. Terrible experience!!!! We asked for an afternoon coffee and the waitress could not provide us milk for the coffee because according to her kitchen wouldn’t allow to serve anything that was not in the menu. Even if you want to pay for the milk. Please stay away from this property to ensure a nice vacation time.

1.0/5 very bad

M, traveler review

January 16, 2020

The Worst Hotel Experience - Bad Room, Bad Manager

We arrived and were taken to our room at Arraial Bangalô Praia Hotel. It was bad! The room did not match the pictures on the website nor the description on any website. Our booked room was described as 'Luxury Chalet' and this room was in no way luxury, in fact, it was not even inhabitable. It was bad!We were shown another ‘Luxury Chalet’ which was flooded [not a joke] and a room right next to the busy road [which a previous reviewer has written about…it’s noisy!]. A smelly, musty, worn, damaged room, which was dark and unpleasant. The thought of staying for five nights in this room at a very high price was not possible for us. We went back to reception and talked politely with the manager. He responded by saying, ‘Eu entendo o que vocês estão falando, eu também ficaria chateado se isso acontecesse comigo’ [I understand what you are talking about, I would also be upset if that happened to me]. The manager said, ‘Se vocês quiserem procurar outro hotel eu vejo o reembolso completo para vocês’ [If you want to look for another hotel I can see the full refund for you]. We actioned this and returned to our room, took our things and booked another hotel. It was twice the price, but needs must. On return to reception the manager had gone home, I mean within minutes he had left the building! We lost hundreds of pounds to this hotel. The next conversations on the phone involved a shouty commercial manager from RedePortoFirme and contradictions and untuths. We lost our money.