smartments Wien Heiligenstadt

Check-in from: 15:00 to anytime
Departure at: 11:00
Minimum age (for check-in without parents) from:18 years

Check-in information

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has indicated there is a smoke detector on the property

Special Instructions

The front desk is open during the following times:

• Monday - Friday: 8:00 AM - 3:00 PM

Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email within 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Hotelbird mobile app before check-in. Information provided by the property may be translated using automated translation tools.

Mandatory fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: EUR 200 per accommodation, per stay
• An effective city/local tax rate of 2.848 percent will be charged

We have included all charges provided to us by the property.

Additional Information

• Contactless check-in and contactless check-out are available.