Relais & Châteaux Hotel Tennerhof

Check-in from: 14:00 to anytime
Departure at: 11:00
Minimum age (for check-in without parents) from:18 years

Check-in information

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts major credit cards and cash
• Cashless transactions are available
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Special Instructions

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. Information provided by the property may be translated using automated translation tools.

Mandatory fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Christmas Eve (December 24) Gala Dinner per adult: EUR 290
• Christmas Eve (December 24) Gala Dinner per child: EUR 195 (up to 15 years old)
• New Year's Eve (December 31) Gala Dinner per adult: EUR 390
• New Year's Eve (December 31) Gala Dinner per child: EUR 175 (up to 15 years old)
• A tax is imposed by the city: EUR 5.00 per person, per night. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Additional optional fees

• Airport shuttle fee: EUR 400 per vehicle
• Pet fee: EUR 30 per pet, per day
• Service animals are exempt from fees
• Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Additional Information

• The seasonal pool will be open from May to September.
• Pool access available from 8 AM to 8 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 1 year old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.