Steigenberger Hotel & Spa Krems

Check-in from: 16:00 to anytime
Departure at: 11:00
Minimum age (for check-in without parents) from:18 years

Check-in information

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Special Instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Mandatory fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: EUR 2.60 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Additional optional fees

• Airport shuttle fee: EUR 190 per vehicle (one-way, maximum occupancy 3)
• Self parking fee: EUR 16 per night (in/out privileges)
• Pet fee: EUR 25 per pet, per night
• Service animals are exempt from fees
• Early check-in fee: EUR 40 (subject to availability)
• Late check-out fee: EUR 50 (subject to availability)
• Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Additional Information

• The seasonal pool will be open from May to October.
• Pool access available from 7:00 AM to 9:30 PM.
• Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.