Austria Trend Hotel Europa Wien

5.0/5 amazing

Trudy, traveler review

March 2, 2025

Staff were exceptionally helpful and professional. Nothing was too much trouble. Hotel was located for everything we needed in the city center. Hotel entrance has steps to the elevator. This was unusual but the hotel had a porter on hand to take our cases to our room when we checked in and out of the hotel. Other than this slight inconvenience, our stay was just excellent. We will definitely stay at this hotel again the next time we visit Vienna.

2.0/5 bad

Kelly, traveler review

February 24, 2025

We were initially pleased with an upgrade and early check-in, but our experience was marred by several issues: Room 1 Trouble: On our first night, the hatch of the air conditioning unit fell unexpectedly. A piece of paper was stuffed in it to keep it closed. After notifying reception, an engineer was sent, but the issue was superficially addressed. We were moved to another room. - Room 2 Challenges: In the second room, the shower door had no seal, resulting in a flooded bathroom after each use. Although new towels were provided, we had to improvise as the repair wouldn't happen until the next day, however this never happened - Safe Malfunction: The safe wouldn’t unlock despite the correct code, leading to repeated assistance requests without resolution. On departure day, we still couldn’t access our belongings without help. - Power Issues: On our penultimate night, all plug sockets failed, leaving us unable to charge devices and more importantlly resulted in my my husband unable to use his medical CPAP machine. While an engineer addressed this the next day, we were told the issue was due to my unused hair straighteners, which was perplexing seeing as they hadn’t been were simply just on the side. Despite the hotel's fantastic location and excellent bar staff, these significant issues overshadowed our stay. We shared this feedback with Expedia, but were disappointed to learn that the hotel did not respond to their inquiries, which could have helped improve future stays

5.0/5 amazing

Verified traveler, traveler review

February 19, 2025

Perfect location

As other people have stated the carpet did have stains on and it wasn’t overly modern, however the room and bathroom were very clean. The sheets were pristine with comfy beds. Location was perfect. Staff were friendly and communication before our stay was fantastic including organising a chocolate cake for my daughter’s birthday. Would definitely stay again!

5.0/5 amazing

Inga r sellers, traveler review

February 19, 2025

Vienna alone

The location was perfect.i have stayed in different hotels in vienna.easy to get anywhere.eent to a concert in the petersburg kirche.very close walk.i enjoyed my stay.

5.0/5 amazing

Tim, traveler review

January 26, 2025

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