Hilton Vancouver Metrotown

Check-in from: 16:00 to 1:30
Departure at: 12:00
Minimum age (for check-in without parents) from:19 years

Check-in information

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards and cash
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Special Instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.

Additional optional fees

• Fee for full breakfast: approximately CAD 35.70 for adults and CAD 23.10 for children
• Fee for in-room wireless internet: CAD 0 per stay (rates may vary)
• Covered self parking fee: CAD 22.00 per night (in/out privileges)
• Covered valet parking fee: CAD 30.00 per night (in/out privileges)
• Pet fee: CAD 55.00 per accommodation, per stay
• Service animals are exempt from fees
• Early check-in fee: CAD 25 (subject to availability)
• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: CAD 15.75 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Additional Information

• Pool access available from 6:00 AM to 10:00 PM.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• A car is not required for transportation to and from this property.
• Free WiFi in public areas has a 1-device limit.
• Parking height restrictions apply.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).