Alaya Resort Ubud

Check-in from: 3:00 PM to midnight
Departure at: 12:00 PM
Minimum age (for check-in without parents) from:18 years

Check-in information

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a fire extinguisher and a smoke detector
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Connecting doors of the Family Room to the Alaya Rooms are only accessible through the balcony in the old building and through the front door in the new building.

Special Instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Guests booked in a Domestic & KITAS Deals room type must present Indonesian ID or KITAS at check-in. The property reserves the right to amend the rate if valid proof is not provided.

Additional optional fees

• Fee for cooked-to-order breakfast: approximately IDR 292875 for adults and IDR 140580 for children
• Airport shuttle fee: IDR 968000 per vehicle (maximum occupancy 3)
• Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Additional Information

• One child 8 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.