Accommodation conditions
Check-in from: 3:00 PM to 11:00 PM
Departure at: 12:00 PM
Minimum age (for check-in without parents) from:15 years
Check-in information
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Please note: Club Room bookings include access to the Club Lounge for guests age 13 and older. A USD 60 per day fee applies to each child age 5-12.There is no charge for children under 5 years old.
Mandatory fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- New Year's Eve (December 31) Gala Dinner per adult: IDR 2323200
- New Year's Eve (December 31) Gala Dinner per child: IDR 1161600 (from 6 to 11 years old)
We have included all charges provided to us by the property.
Additional optional fees
- Fee for full breakfast: approximately IDR 405000 for adults and IDR 202500 for children
- Airport shuttle fee: IDR 406000 per vehicle (one-way, maximum occupancy 3)
- Airport shuttle fee per child: IDR 406000 (one-way), (up to 12 years old)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: IDR 900000 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Additional Information
- Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.