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Price details
Cancellation Policy
The time is shown in UTC time zone.
Information about taxes and fees
This fee includes estimated amounts that the travel provider (such as a hotel or car rental company) pays as taxes and/or taxes that we pay to tax authorities in connection with your booking (including, but not limited to, tax sales, accommodation tax and value added tax). This amount may also include any amounts charged to us for resort fees, cleaning fees and other fees and/or fees that we, the hotelier and/or the site you booked with retain as part of the fee for our and /or their services, and which depends on factors such as location, amount and method of booking. See terms and conditions for more information.
Accommodation conditions
Check-in from: 15:00 to anytime
Departure at: 12:00
Minimum age (for check-in without parents) from:15 years
Check-in information
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, and a security system
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. The property recommends that guests bring their own vehicles to get around this 494-acre (200-hectare) resort and to visit nearby attractions. Shuttle service to resort facilities is available on request; guests can expect to wait at least 30 minutes for pickup. Resort shuttle service does not include the One Tree Hill area, where some accommodations are located. Guests may choose to rent a vehicle onsite (subject to availability; 3-days advance booking required).Additional optional fees
- Airport shuttle fee: IDR 950000 per vehicle
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Additional Information
- Reservations are required for massage services. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
- A car is recommended for transportation to and from this property.
Popular services
Wi-Fi
Free Wi-Fi
Parking
Wheelchair Accessible
Сrib
Free breakfast
About the location
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.Sipiso-piso Waterfall - 9.8 km / 6.1 mi
Lake Toba - 18 km / 11.2 mi
Berastagi Fruits Market - 45.3 km / 28.2 mi
Taman Mejuah Park - 45.6 km / 28.3 mi
Masjid Istihrar Mosque - 45.7 km / 28.4 mi
4.2
excellent
Verified reviews: 59
4.5/5
Tidiness
4.4/5
Staff
4.2/5
Comfort
3.9/5
Object condition
4.1/5
Facilities
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