Residenza Lago di Lugano

Check-in from: 16:00 to midnight
Departure at: 10:30
Minimum age (for check-in without parents) from:18 years

Check-in information

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards
• Air conditioning is not provided
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Access to this property's children's swimming pool is subject to charges.
• Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

Special Instructions

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Mandatory fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
• A tax is imposed by the city: From 1 November - 29 February, EUR 0.00 per person, per night. This tax does not apply to children under 15 years of age.
• A tax is imposed by the city: From 1 March - 31 October, EUR 2.00 per person, per night. This tax does not apply to children under 15 years of age.
• Resort fee: EUR 50 per accommodation, per night

The resort fee includes:

• Children's club/arcade access
• Fitness center access
• Fitness/yoga classes
• Nearby fitness center access
• Pool access
• Spa access
• Hot tub access
• Sporting facilities or equipment

We have included all charges provided to us by the property.

Additional optional fees

• Fee for buffet breakfast: approximately EUR 30 for adults and EUR 17 for children
• Self parking fee: EUR 20.00 per day (in/out privileges)
• Facilities fee: EUR 50 per accommodation, per day and includes use of: hot tub; spa; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Additional Information

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.