Sheraton Lake Como Hotel

Check-in from: 15:00 to midnight
Departure at: 12:00
Minimum age (for check-in without parents) from:18 years

Check-in information

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, mobile payments, and cash
• Mobile payment options include: Google Pay and Apple Pay
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• This property uses eco-friendly cleaning products
• Safety features at this property include a deadbolt lock
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Instructions

Mandatory fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: EUR 5.00 per person, per night, up to 4 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Additional optional fees

• Fee for buffet breakfast: approximately EUR 29 for adults and EUR 14.50 for children
• Airport shuttle fee: EUR 150 per vehicle (one-way, maximum occupancy 3)
• Covered self parking fee: EUR 25 per night
• Pet fee: EUR 30 per accommodation, per night
• Service animals are exempt from fees
• Rollaway bed fee: EUR 55.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Additional Information

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• The seasonal pool will be open from April 01 to September 30.
• Pool access available from 9:00 AM to 8:00 PM.
• Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Parking height restrictions apply.