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Price details
Cancellation Policy
The time is shown in UTC time zone.
Information about taxes and fees
This fee includes estimated amounts that the travel provider (such as a hotel or car rental company) pays as taxes and/or taxes that we pay to tax authorities in connection with your booking (including, but not limited to, tax sales, accommodation tax and value added tax). This amount may also include any amounts charged to us for resort fees, cleaning fees and other fees and/or fees that we, the hotelier and/or the site you booked with retain as part of the fee for our and /or their services, and which depends on factors such as location, amount and method of booking. See terms and conditions for more information.
Accommodation conditions
Check-in from: 14:00 to 5:30
Departure at: 12:00
Minimum age (for check-in without parents) from:18 years
Check-in information
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.Additional optional fees
- Airport shuttle fee: KZT 8000 per vehicle (one-way, maximum occupancy 3)
- Early check-in is available for a fee (subject to availability)
- Late check-out fee: 100 percent of room rate (subject to availability)
- Crib (infant bed) fee: KZT 5000.0 per day
- Rollaway bed fee: KZT 10000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Additional Information
- If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 3 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
Popular services
Wi-Fi
Free Wi-Fi
Parking
Air conditioner
Сrib
Free breakfast
About the location
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.28 Panfilov Heroes Memorial Park - 0.5 km / 0.3 mi
Zenkov Cathedral - 0.6 km / 0.4 mi
Almaty Opera House - 0.8 km / 0.5 mi
Almaty Cathedral - 0.8 km / 0.5 mi
Nedelka Park - 0.8 km / 0.5 mi
Green Bazaar - 1.3 km / 0.8 mi
Museum of Kazakh Musical Instruments - 1.3 km / 0.8 mi
Geology Museum - 1.5 km / 1 mi
Central Park of Culture and Leisure - 1.6 km / 1 mi
Lermontov Russian Drama Theatre - 1.8 km / 1.1 mi
Kok Tobe Cable Car - 1.9 km / 1.2 mi
Colibri - 2 km / 1.2 mi
Gabit Musrepov Kazakh Theatre for Children and Youth - 2 km / 1.3 mi
Respublika Alanghy - 2.1 km / 1.3 mi
Republic Square - 2.1 km / 1.3 mi
The preferred airport for Grand Hotel Tien Shan is Almaty (ALA-Almaty Intl.) - 15.8 km / 9.8 mi
4.2
excellent
Verified reviews: 289
4.5/5
Tidiness
4.2/5
Staff
4.2/5
Comfort
4.1/5
Object condition
4.2/5
Facilities
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