Ole Sereni

Check-in from: 2:00 PM to anytime
Departure at: 10:00 AM
Minimum age (for check-in without parents) from:18 years

Check-in information

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Tax ID - P051183856D
• This property accepts credit cards and cash
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Guests who require guaranteed early check-in must book their stay to include the early check-in date. Other early check-in requests are subject to availability, and a fee equal to 50% of the daily room rate is charged.

Additional optional fees

• Fee for buffet breakfast: approximately KES 3900 for adults and KES 3900 for children
• Airport shuttle fee: KES 3900 per person (one-way)
• Airport shuttle fee per child: KES 3900 (one-way), (from 5 to 11 years old)
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: KES 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Additional Information

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• Parking height restrictions apply.