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Price details
Cancellation Policy
The time is shown in UTC time zone.
Information about taxes and fees
This fee includes estimated amounts that the travel provider (such as a hotel or car rental company) pays as taxes and/or taxes that we pay to tax authorities in connection with your booking (including, but not limited to, tax sales, accommodation tax and value added tax). This amount may also include any amounts charged to us for resort fees, cleaning fees and other fees and/or fees that we, the hotelier and/or the site you booked with retain as part of the fee for our and /or their services, and which depends on factors such as location, amount and method of booking. See terms and conditions for more information.
Accommodation conditions
Check-in from: 13:00 to 22:00
Departure at: 12:00
Minimum age (for check-in without parents) from:18 years
Check-in information
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Minimum Spring Break check-in age is 18 years old
- This property accepts credit cards, debit cards, and cash
- This property uses solar energy
- Property is located within an airport and access is restricted to airport travelers only
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Special Instructions
The front desk is open daily from 8:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email within 24 hours before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.Additional optional fees
- Late check-out is available for a fee (subject to availability)
- Towels fee: MXN 100 per person, per night (or guests may bring their own)
- Credit card charges are subject to a surcharge of 4.2 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Additional Information
- One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Free in-room WiFi has a 10-device limit. WiFi in public areas is also free and has a 10-device limit.
Popular services
Wi-Fi
Free Wi-Fi
Air conditioner
About the location
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.Municipal Spa of Bacalar - 0.4 km / 0.3 mi
Cenote Negro - 0.5 km / 0.3 mi
Fort of San Felipe - 0.9 km / 0.6 mi
Zócalo - 0.9 km / 0.6 mi
Canal de los Piratas - 1.1 km / 0.7 mi
Laguna Bacalar Ecological Park - 1.5 km / 0.9 mi
Lake Bacalar - 1.6 km / 1 mi
Ecopark Bacalar - 1.9 km / 1.2 mi
Cenote Esmeralda - 2.3 km / 1.5 mi
Cenote Cocalitos - 3.3 km / 2 mi
Cenote Azul - 3.7 km / 2.3 mi
Polytechnic University of Bacalar - 4.5 km / 2.8 mi
Laguna Milagros - 26.7 km / 16.6 mi
Payo Obispo Zoo - 37 km / 23 mi
Santuario del Manati - 38.2 km / 23.8 mi
The nearest airports are:
Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 37 km / 23 mi
Corozal (CZH) - 50.1 km / 31.1 mi
4.3
excellent
Verified reviews: 69
4.4/5
Tidiness
4.5/5
Staff
4.2/5
Comfort
4.3/5
Object condition
4.2/5
Facilities
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