LaiLa Hotel CDMX

Check-in from: 15:00 to 6:00
Departure at: 13:00
Minimum age (for check-in without parents) from:18 years

Check-in information

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Long-term renters welcome
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Additional optional fees

• Fee for buffet breakfast: approximately MXN 245 for adults and MXN 200 for children
• Airport shuttle fee: MXN 850.00 per vehicle (one-way, maximum occupancy 4)
• Covered self parking fee: MXN 150 per night
• Pet deposit: MXN 1000 per stay
• Pet fee: MXN 1000 per accommodation, per stay
• Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Additional Information

• This property caters to LGBTQ+ guests.
• Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• Parking height restrictions apply.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).