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Price details
Cancellation Policy
The time is shown in UTC time zone.
Information about taxes and fees
This fee includes estimated amounts that the travel provider (such as a hotel or car rental company) pays as taxes and/or taxes that we pay to tax authorities in connection with your booking (including, but not limited to, tax sales, accommodation tax and value added tax). This amount may also include any amounts charged to us for resort fees, cleaning fees and other fees and/or fees that we, the hotelier and/or the site you booked with retain as part of the fee for our and /or their services, and which depends on factors such as location, amount and method of booking. See terms and conditions for more information.
Accommodation conditions
Check-in from: 15:00 to 23:30
Departure at: 12:00
Minimum age (for check-in without parents) from:18 years
Check-in information
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Minimum Spring Break check-in age is 21 years old
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.Mandatory fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: MXN 58.66 per accommodation, per night
We have included all charges provided to us by the property.
Additional Information
- Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
Popular services
Wi-Fi
Free Wi-Fi
Parking
Wheelchair Accessible
Air conditioner
Сrib
Free dinner
Free breakfast
Free food
Free lunch
All inclusive
About the location
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.Piste Cyclable sur Paseo Xaman-Ha - 0.1 km / 0.1 mi
Playacar Beach - 0.5 km / 0.3 mi
Mayan Ruins of Playacar - 1.3 km / 0.8 mi
Mahi Golf Course - 1.7 km / 1 mi
Xaman Ha Aviary - 1.8 km / 1.1 mi
Plaza Paraiso - 2.3 km / 1.4 mi
Paseo del Carmen - 2.4 km / 1.5 mi
Quinta Avenida - 2.6 km / 1.6 mi
Playa del Carmen Maritime Terminal - 2.6 km / 1.6 mi
Founders Park - 2.6 km / 1.6 mi
Portal Maya - 2.7 km / 1.7 mi
Playacar Golf Club - 2.8 km / 1.7 mi
Playa del Carmen Main Beach - 2.9 km / 1.8 mi
Chabad Playa del Carmen - 2.9 km / 1.8 mi
Centro Maya Shopping Center - 3 km / 1.9 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 32 km / 19.9 mi
Cancun Intl. Airport (CUN) - 59.4 km / 36.9 mi
4.2
excellent
Verified reviews: 1001
4.5/5
Tidiness
4.4/5
Staff
4.5/5
Comfort
4.3/5
Object condition
4.2/5
Facilities
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