Hacienda Soltepec Suites Campo de Golf

Check-in from: 15:00 to anytime
Departure at: 12:00
Minimum age (for check-in without parents) from:18 years

Check-in information

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Property is located within an airport and access is restricted to airport travelers only; flight boarding pass must be presented upon check-in
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Special Instructions

Front desk staff will greet guests on arrival at the property. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 10 and up, and test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 5 days prior to check-in. Information provided by the property may be translated using automated translation tools.

Additional optional fees

• Fee for buffet breakfast: approximately MXN 320 for adults and MXN 180 for children
• Self parking fee: MXN 100 per day
• Pet fee: MXN 300 per pet, per night plus MXN 1000 one-time cleaning fee
• Service animals are exempt from fees
• Early check-in fee: MXN 1000.00 (subject to availability)
• Late check-out fee: 50 percent of room rate (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Additional Information

• Pool access available from 8:00 AM to 8:00 PM.
• Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
• Parking height restrictions apply.
• Cashless payment methods are available for all transactions.
• At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
• The negative COVID-19 test result requirement applies to all guests aged 10 and up, and test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 5 days prior to check-in.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).