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Price details
Cancellation Policy
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Information about taxes and fees
This fee includes estimated amounts that the travel provider (such as a hotel or car rental company) pays as taxes and/or taxes that we pay to tax authorities in connection with your booking (including, but not limited to, tax sales, accommodation tax and value added tax). This amount may also include any amounts charged to us for resort fees, cleaning fees and other fees and/or fees that we, the hotelier and/or the site you booked with retain as part of the fee for our and /or their services, and which depends on factors such as location, amount and method of booking. See terms and conditions for more information.
Accommodation conditions
Check-in from: 15:00 to 23:00
Departure at: 11:00
Minimum age (for check-in without parents) from:18 years
Check-in information
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Minimum Spring Break check-in age is 18 years old
- This property accepts credit cards and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property is located within Jaguar Park and guests are required to pay a daily park entrance fee. The park entry fee for guests who are residents of Mexico is MXN 255 per person, per day. The listed mandatory additional fee comprises the park entry fee for non-resident guests. Fees are collected at park entrance. Guests will receive wristbands upon payment. Guests are required to wear the wristbands for the duration of their stay.Mandatory fees
The listed mandatory additional fee comprises the park entry fee for non-resident guests. The fee for guests who are residents of Mexico is MXN 255 per person, per day. Fees are collected at park entrance.
Additional optional fees
- Fee for local cuisine breakfast: approximately USD 20 to 25 per person
- Airport shuttle fee: USD 280 per vehicle (roundtrip)
- Valet parking fee: USD 10 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Additional Information
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-in and contactless check-out are available.
Popular services
Wi-Fi
Free Wi-Fi
Free breakfast
About the location
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.Jaguar Park - 0.1 km / 0.1 mi
Las Palmas Public Beach - 0.4 km / 0.2 mi
Playa Paraiso - 1 km / 0.6 mi
Jaguar Viewpoint Tulum - 1.1 km / 0.7 mi
Tulum National Park - 1.1 km / 0.7 mi
SFER IK - 1.9 km / 1.2 mi
Temple of the Frescoes - 2.4 km / 1.5 mi
Tulum Mayan Ruins - 2.4 km / 1.5 mi
Playa Ruinas - 2.5 km / 1.5 mi
Temple of the Descending God - 2.6 km / 1.6 mi
Casa del Cenote - 2.7 km / 1.7 mi
Tulum Tower - 2.9 km / 1.8 mi
Hunab Lifestyle Center - 3.2 km / 2 mi
Tulum Beach - 3.4 km / 2.1 mi
Área de Protección de Flora y Fauna Jaguar - 3.9 km / 2.4 mi
The nearest airports are:
Tulum Intl. Airport (TQO) - 45.3 km / 28.1 mi
Cancun Intl. Airport (CUN) - 121.4 km / 75.4 mi
4.3
excellent
Verified reviews: 741
4.3/5
Tidiness
4.5/5
Staff
3.9/5
Comfort
4.2/5
Object condition
4.3/5
Facilities
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