Accommodation conditions
Check-in from: 2:00 PM to 11:00 PM
Departure at: 12:00 PM
Minimum age (for check-in without parents) from:18 years
Check-in information
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Special Instructions
Guests must transfer via boat to the property. Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7 AM - 11 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.
Mandatory fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Christmas Eve (December 24) Gala Dinner per adult: EUR 25
- Christmas Eve (December 24) Gala Dinner per child: EUR 25 (from 7 to 12 years old)
- Christmas Day (December 25) Gala Dinner per adult: EUR 25
- Christmas Day (December 25) Gala Dinner per child: EUR 25 (from 7 to 12 years old)
- New Year's Eve (December 31) Gala Dinner per adult: EUR 50
- New Year's Eve (December 31) Gala Dinner per child: EUR 25 (from 7 to 12 years old)
- A tax is imposed by the city: EUR 1.53 per person, per night. This tax does not apply to children under 13 years of age.
- Boat transfer per adult: EUR 30 (roundtrip)
We have included all charges provided to us by the property.
Additional optional fees
- Fee for in-room wireless internet: EUR 10 per night (rates may vary)
- Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 2)
- Late check-out fee: EUR 100 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Additional Information
- Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Children 7 years old and younger are not permitted at this property.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.