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Price details
Cancellation Policy
The time is shown in UTC time zone.
Information about taxes and fees
This fee includes estimated amounts that the travel provider (such as a hotel or car rental company) pays as taxes and/or taxes that we pay to tax authorities in connection with your booking (including, but not limited to, tax sales, accommodation tax and value added tax). This amount may also include any amounts charged to us for resort fees, cleaning fees and other fees and/or fees that we, the hotelier and/or the site you booked with retain as part of the fee for our and /or their services, and which depends on factors such as location, amount and method of booking. See terms and conditions for more information.
Accommodation conditions
Check-in from: 15:00 to midnight
Departure at: 12:00
Minimum age (for check-in without parents) from:18 years
Check-in information
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards; cash is not accepted
- This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Special Instructions
Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.Additional optional fees
- Pet fee: EUR 80 per pet, per day
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Additional Information
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Guests under 16 years old are not permitted at this adults-only property.
- Only registered guests are allowed in the guestrooms.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Popular services
Wi-Fi
Free Wi-Fi
Parking
Wheelchair Accessible
Pool
Air conditioner
Pets allowed
Free dinner
Free breakfast
Free food
Free lunch
Hydromassage bath
All inclusive
About the location
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.Playa La Jaquita - 0.4 km / 0.3 mi
Alcala Beach - 0.5 km / 0.3 mi
Tenerife Beaches - 1 km / 0.6 mi
Playa de Punta Blanca - 1.3 km / 0.8 mi
Playa de Baja Larga - 1.4 km / 0.8 mi
Playa de los Topos - 1.5 km / 1 mi
Playa la Carrera - 1.9 km / 1.2 mi
Playa de los Tarajales - 2.4 km / 1.5 mi
El Varadero - 2.5 km / 1.5 mi
Playa de Fonsalía - 3 km / 1.9 mi
Arena Beach - 3.7 km / 2.3 mi
Playa San Juan - 4.1 km / 2.5 mi
Playa Chica - 4.8 km / 3 mi
Isla Baja - 5.8 km / 3.6 mi
Ocean Explorer - 6.6 km / 4.1 mi
The nearest airports are:
Tenerife South Airport (TFS) - 38.4 km / 23.9 mi
La Gomera (GMZ) - 101 km / 62.7 mi
The preferred airport for RedLevel at Gran Melia Palacio de Isora - Adults Only is Tenerife South Airport (TFS).
4.7
amazing
Verified reviews: 397
4.7/5
Tidiness
4.8/5
Staff
4.7/5
Comfort
4.7/5
Object condition
4.4/5
Price/quality
4.8/5
Facilities
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