Neptuno Aparthotel

Check-in from: 15:00 to anytime
Departure at: 10:00
Minimum age (for check-in without parents) from:18 years

Check-in information

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Guests will receive an email with check-in instructions and an access code prior to arrival. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. From November 1 to March 31, reception is open Monday - Friday from 9 AM to 5 PM. From April 1 to October 31, reception is open 24 hours, 7 days a week.

Mandatory fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: EUR 100 per accommodation, per stay
• A tax is imposed by the city: EUR 0.66 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.
• A damage deposit of EUR 100 will be collected before check-in.

We have included all charges provided to us by the property.

Additional optional fees

• Fee for buffet breakfast: approximately EUR 15 for adults and EUR 10.50 for children
• Airport shuttle fee: EUR 150 per vehicle (one-way, maximum occupancy 6)
• Self parking fee: EUR 20 per day
• Pet deposit: EUR 30 per stay
• Pet fee: EUR 15 per pet, per night
• Service animals are exempt from fees
• In-room safe fee: EUR 6 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Additional Information

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• Contactless check-out is available.