“Our Cases”: Optimizing Business Travel for an International Pharmaceutical Company

Today in the “Our Cases” section we will share a solution to one of our clients’ problems. In accordance with the terms of the non-disclosure agreement (NDA), we have changed or omitted some details. Our goal is to show how we solve complex business problems and achieve the set goals, while strictly maintaining the confidentiality of our clients.  

Given:

• Client: XXX
• Industry: Pharmaceutical Company
• Number of employees: 2700+
• Number of business trips: 200+ per month
• Travel destinations: India, China, Europe, UK
• Feature: 8 representative offices in different countries

Task from the client:

A global pharmaceutical company faced a complex challenge: how to effectively manage the global travel of its employees. With multiple offices around the world and varying booking standards, the company faced challenges coordinating travel, controlling expenses, and ensuring the safety of its employees.

Difficulties in organization:

1. Diversity of suppliers and booking systems: Each division of the company used its own unique platforms and agencies to organize travel, which created chaos in accounting expenses.
2. Lack of data consolidation: Disparate systems made cost analysis difficult, preventing a complete picture of travel expenses.
3. Security concerns: The company faced difficulties in tracking the location of employees and ensuring their safety while traveling.

Solution:

The company, looking to bring order to their global travel, turned to TravelHub. They were looking for a solution that would unify all of their disparate booking systems into one unified platform. And the TravelHub team came up with the solution:

1. A single centralized booking platform that was a real breakthrough for the company, combining all booking processes - from airline tickets to hotels and transport. This not only ensured full transparency of expenses, but also significantly simplified their management.
2. Global travel coordination and monitoring, dramatically improving travel management.
3. Data Analysis and Consolidation: An analysis of expenses revealed key areas for optimization, including more efficient use of corporate discounts and rates. TravelHub implemented a reporting system that provided the company with a complete picture of travel expenses and made it easy to track budget variances.
4. Security - Through customization, the platform provided employee location tracking features and tools for rapid response in emergency situations. This significantly increased employee safety and increased their confidence in the company's support.

Results:

When the company decided to rethink its approach to travel management, it focused on innovation and efficiency. The move to a single platform and the introduction of a new travel policy brought impressive results:

• Cost savings. Thanks to a single platform and a well-thought-out travel policy, travel expenses were reduced by 25%. This was a significant step towards improving budget efficiency.
• Increased efficiency: The centralized platform has simplified the process of planning and coordinating business trips, making it more convenient and less time-consuming.
• Improved reporting. A unified reporting system provided full transparency and control over expenses, allowing management to make informed decisions and manage the budget effectively.

Employee review: “ With TravelHub, we have found not just a booking platform, but a reliable partner that meets all our business travel requirements with innovative solutions. The individual approach makes cooperation even more effective .”   

This case study clearly illustrates the importance of centralized travel management solutions, especially for large consortia. The introduction of a single platform and standardized processes not only allowed for significant cost reductions, but also increased the overall efficiency of travel management.

If you want to achieve the same impressive results as our clients, consider TravelHub solutions. Our innovative platforms and standardized processes will help you optimize costs and improve travel management efficiency. Contact us today and find out how TravelHub can transform your approach to business travel!