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General information
Information about the service, integrations, corporate solutions, etc.
Personal account and cabinet
Profile management, login issues, account deletion, etc.
Documents and legal issues
Issuance of documents, contracts, powers of attorney, data policy.
Booking rules
Payment terms, preliminary applications, making changes, etc.
Payments and refunds
Non-cash payments, commissions, return and exchange of airline tickets.
Cancellation and claims
Claims, tour cancellations, expiration of time limits and other problems.
Passport details
Buying tours without a passport, replacing a document, new data.
Additional questions
Baggage, seats, online check-in, visa support, etc.