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Smartflats Diamant

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BE, Antwerp, De Keyserlei 43

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Price details

Cancellation Policy

Time shown is based on the property's local time.

Information about taxes and fees

This fee includes estimated amounts that the travel provider (such as a hotel or car rental company) pays as taxes and/or taxes that we pay to tax authorities in connection with your booking (including, but not limited to, tax sales, accommodation tax and value added tax). This amount may also include any amounts charged to us for resort fees, cleaning fees and other fees and/or fees that we, the hotelier and/or the site you booked with retain as part of the fee for our and /or their services, and which depends on factors such as location, amount and method of booking. See terms and conditions for more information.

Accommodation conditions

Check-in from: 4:00 PM to midnight
Departure at: 11:00 AM
Minimum age (for check-in without parents) from:18 years

Check-in information

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher
  • This property is professionally cleaned
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Instructions

There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Guests can access their accommodation through a private entrance. Check-in (entrance) for this property is based at a different location, Breydelstraat 30.

Mandatory fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.97 per person, per night

We have included all charges provided to us by the property.

Additional Information

  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.

About the location


Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

De Keyserlei - 0.1 km / 0.1 mi
Century Center - 0.1 km / 0.1 mi
Queen Astrid Square - 0.2 km / 0.1 mi
Antwerp Zoo - 0.2 km / 0.1 mi
Queen Elizabeth Hall - 0.2 km / 0.1 mi
Flanders Meeting & Convention Center - 0.3 km / 0.2 mi
Diamondland - 0.3 km / 0.2 mi
Chocolate Nation - 0.3 km / 0.2 mi
Flemish Opera - 0.4 km / 0.2 mi
Hoge Raad voor Diamant - 0.6 km / 0.3 mi
Antwerp City Park - 0.6 km / 0.4 mi
Elckerlyc Theater - 0.7 km / 0.5 mi
Paleis op de Meir - 0.8 km / 0.5 mi
Meir - 0.9 km / 0.5 mi
Rubens House - 0.9 km / 0.6 mi

The nearest airports are:
Antwerp (ANR-Antwerp Intl.) - 4.8 km / 3 mi
Brussels Airport (BRU) - 45.6 km / 28.4 mi
Charleroi (CRL-Brussels South Charleroi) - 112.6 km / 70 mi

2.6

fine

Verified reviews: 16

3.0/5

Tidiness

3.2/5

Comfort

2.6/5

Object condition

4.0/5

Facilities

1.0/5 very bad

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Folasade, traveler review

April 29, 2024

Horrible smell. Don't rent if you love yourself

The down stairs, hallway and lift smells like sewage. I have never smelled anything that bad all my life. It is horrible to subject anyone to such offensive odour.

1.0/5 very bad

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Chetna, traveler review

November 26, 2023

We could not get into the apartment due to issues with the access code. It did not work at at all after multiple tries in different ways. The person on the phone asked us to try different codes which did not work as well. She said there was no technician on duty. She could not transfer us to a manager. She asked to cancel the reservation and go find another hotel. We ended up walking up to another hotel and accepting their walk-in price. This is just so not acceptable. I would not want anyone else to go through this situation again. It was a painful experience to say the least.

3.0/5 fine

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Songlin, traveler review

August 26, 2023

Nice apartment, but not responsible communication

I am satisfied with the apartment, but not happy with a couple things: 1. There is no reception for this apartment. The owner first said the check in code would be sent to me 7 days before we arrive. I sent an email / website message to follow up 7 days ahead, no response. I sent another email / website message 2 days before, no response, i sent an email / message one day before, still no response. So ignoring me. The day i arrived, we were locked out, i tried to call them with our Canada cell phone, each time whatever # i choose, the call was stopped, for a few times, so i had to go to the restaurant next to it asking for help, finally got the code to enter, but they didn't tell me the wifi password, so i had to go to the restaurant again to get that info. Altogether it wasted us about an hour, with some international calls, and the tips to the restaurant staff, to stay in the apartment. That really sucks. 2. There is very strong and disgusting smell in the elevator, stair, and a bit in the lobby.

2.0/5 bad

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Verified traveler, traveler review

July 4, 2023

Entrance to the property is dirty and depending what time of day, a really strong smell of sewerage. Property itself was clean and beds were comfortable but walls were stained and badly in need of a repaint. Despite the ad saying there is a hairdryer, there wasn’t. When this was queried, I got no response. Location is pretty good by the station though. Super convenient for the city centre.

4.0/5 good

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Fabio, traveler review

October 7, 2022

Great place! just a couple of things to be aware

Ok, the place is so perfectly located few steps away from the train station. The online check-in process makes the arriving a relief specially if you are tired after a long trip. Also, the place is sooo spacious, modern and comfy too. To be aware, there are no 110 plugs in case you need one and there is a kind of a drain in the front apartments entrance and sometimes from the entrance up to the elevator is really smelly. The negatives, since it is an apartment building there is no front desk and the Whatsapp line never replies, you better call instead waiting for a chat. Finally, we checked in for 3 people in two bedrooms and a sofa bed, they assumed people sleeps together and two bedrooms are enough for the three people so they don’t provide extra bed sheets for the sofa bed. If you request bed sheets you are charged with additional 25 euros.