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BYN 
RUB 
Club Suite, 1 King Bed
28m2
Harbor view
1 King Bed
JEN Hong Kong by Shangri-La
Accommodation conditions
Check-in from: 3:00 PM to midnight
Departure at: 12:00 PM
Minimum age (for check-in without parents) from:18 years
Check-in information
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Onsite parties or group events are strictly prohibited
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Special Instructions
Front desk staff will greet guests on arrival at the property. Disposable plastic tableware and other plastic products are available at the front desk (surcharge). Due to hotel renovations, the Club Lounge, rooftop pool, and fitness center are closed starting from early August 2025 to late January 2026. Dates are subject to change. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.Additional optional fees
- Fee for buffet breakfast: approximately HKD 238 for adults and HKD 238 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Additional Information
- The seasonal pool will be open from June to August.
- Pool access available from 7:30 AM to 7:30 PM.
- One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- A car is not required for transportation to and from this property.
- Contactless check-in and contactless check-out are available.
Popular services
Wi-Fi
Free Wi-Fi
Wheelchair Accessible
Air conditioner
Free breakfast
About the location
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.University of Hong Kong - 0.4 km / 0.3 mi
Hollywood Road - 1.4 km / 0.9 mi
Victoria Harbour - 1.6 km / 1 mi
Hong Kong - Macau Ferry Terminal - 2.1 km / 1.3 mi
Queen Mary Hospital - 2.2 km / 1.3 mi
Soho - 2.2 km / 1.4 mi
Mid-levels Escalators - 2.3 km / 1.4 mi
Lan Kwai Fong - 2.7 km / 1.7 mi
IFC Mall - 2.8 km / 1.7 mi
International Finance Centre - 2.9 km / 1.8 mi
Cyberport - 2.9 km / 1.8 mi
Landmark Shopping Area - 3 km / 1.9 mi
HSBC Hong Kong Headquarter Building - 3.1 km / 1.9 mi
Madame Tussauds - 3.1 km / 1.9 mi
Central Ferry Piers - 3.2 km / 2 mi
The preferred airport for JEN Hong Kong by Shangri-La is Hong Kong International Airport (HKG) - 35.6 km / 22.1 mi
4.4
excellent
Verified reviews: 955
4.4/5
Tidiness
4.5/5
Staff
4.3/5
Comfort
4.2/5
Object condition
4.2/5
Facilities
2.0/5 bad
Nadia, traveler review
June 10, 2025
N/A
5.0/5 amazing
Andrew Hamilton, traveler review
June 4, 2025
Great stay near Victoria tram way and harbor cruise Restaurant were very attentive Door staff were more than ready to help with wheelchair Great harbor view no other entertainment required
5.0/5 amazing
TZE-LAN, traveler review
May 29, 2025
Nice pool
3.0/5 fine
Ming-Hsuan, traveler review
May 22, 2025
The AC did not work well in my room. It did not work well even after asking the front desk to fix it. It was a bit hot even though I turned the AC all the way down to the limit.
3.0/5 fine
Laam, traveler review
May 17, 2025
Clean
