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JEN Hong Kong by Shangri-La
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Price details
Cancellation Policy
Time shown is based on the property's local time.
Information about taxes and fees
This fee includes estimated amounts that the travel provider (such as a hotel or car rental company) pays as taxes and/or taxes that we pay to tax authorities in connection with your booking (including, but not limited to, tax sales, accommodation tax and value added tax). This amount may also include any amounts charged to us for resort fees, cleaning fees and other fees and/or fees that we, the hotelier and/or the site you booked with retain as part of the fee for our and /or their services, and which depends on factors such as location, amount and method of booking. See terms and conditions for more information.
Accommodation conditions
Check-in from: 3:00 PM to midnight
Departure at: 12:00 PM
Minimum age (for check-in without parents) from:18 years
Check-in information
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Onsite parties or group events are strictly prohibited
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Special Instructions
Front desk staff will greet guests on arrival at the property. Disposable plastic tableware and other plastic products are available at the front desk (surcharge). Due to hotel renovations, the Club Lounge, rooftop pool, and fitness center are closed starting from early August 2025 to late March 2026. Dates are subject to change. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.Additional optional fees
- Fee for buffet breakfast: approximately HKD 238 for adults and HKD 238 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Additional Information
- The seasonal pool will be open from June to August.
- Pool access available from 7:30 AM to 7:30 PM.
- One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- A car is not required for transportation to and from this property.
- Contactless check-in and contactless check-out are available.
Popular services
About the location
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.University of Hong Kong - 0.4 km / 0.3 mi
Hollywood Road - 1.4 km / 0.9 mi
Victoria Harbour - 1.6 km / 1 mi
Hong Kong - Macau Ferry Terminal - 2.1 km / 1.3 mi
Soho - 2.2 km / 1.4 mi
Mid-levels Escalators - 2.3 km / 1.4 mi
Lan Kwai Fong - 2.7 km / 1.7 mi
IFC Mall - 2.8 km / 1.7 mi
International Finance Centre - 2.9 km / 1.8 mi
Cyberport - 2.9 km / 1.8 mi
Landmark Shopping Area - 3 km / 1.9 mi
HSBC Hong Kong Headquarter Building - 3.1 km / 1.9 mi
Madame Tussauds - 3.1 km / 1.9 mi
Central Ferry Piers - 3.2 km / 2 mi
The Hong Kong Observation Wheel - 3.2 km / 2 mi
The preferred airport for JEN Hong Kong by Shangri-La is Hong Kong International Airport (HKG) - 35.6 km / 22.1 mi
4.4
excellent
Verified reviews: 955
4.4/5
Tidiness
4.5/5
Staff
4.3/5
Comfort
4.2/5
Object condition
4.2/5
Facilities
