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BYN 
RUB 
Lake Front
32m2
Lake view
1 King Bed
Black Swan Lakeside Boutique Hotel
Accommodation conditions
Check-in from: 3:00 PM to 9:30 PM
Departure at: 11:00 AM
Minimum age (for check-in without parents) from:18 years
Check-in information
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property uses eco-friendly cleaning products
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 8:00 PM. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours.Additional optional fees
- Airport shuttle fee: NZD 100 per vehicle (one-way)
- Rollaway bed fee: NZD 80.0 per night
- Credit card charges are subject to a surcharge of NZD 2.5
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Additional Information
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- A car is recommended for transportation to and from this property.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Popular services
Wi-Fi
Free Wi-Fi
Parking
Wheelchair Accessible
Air conditioner
Free breakfast
About the location
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.Lake Rotorua - 0.1 km / 0.1 mi
Skyline Rotorua - 2.3 km / 1.4 mi
Volcanic Hills Winery - 2.4 km / 1.5 mi
Rainbow Springs Kiwi Wildlife Park - 2.4 km / 1.5 mi
Mitai Maori Village - 2.5 km / 1.6 mi
Ogo - 2.8 km / 1.8 mi
DriftKartz - 2.9 km / 1.8 mi
Tribal Lights Cultural Theatre - 2.9 km / 1.8 mi
Kuirau Park - 3.1 km / 1.9 mi
Rotorua Hospital - 3.4 km / 2.1 mi
St. Faith's Anglican Church - 3.5 km / 2.2 mi
Tama-te-Kapua Meeting House - 3.6 km / 2.2 mi
Matariki Hangi & Maori Cultural Performance - 3.9 km / 2.4 mi
Eat Street - 4 km / 2.5 mi
Rotorua Night Market - 4.4 km / 2.8 mi
The nearest airports are:
Rotorua (ROT-Rotorua Regional) - 13.8 km / 8.6 mi
Tauranga (TRG) - 66.2 km / 41.1 mi
4.8
amazing
Verified reviews: 89
4.9/5
Tidiness
4.9/5
Staff
4.9/5
Comfort
4.8/5
Object condition
4.5/5
Price/quality
4.5/5
Facilities
5.0/5 восхитительно
Raymond, отзыв путешественника
Июнь 24, 2025
Very nice property. Amazing breakfasts!
5.0/5 восхитительно
Michael, отзыв путешественника
Июнь 16, 2025
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5.0/5 восхитительно
MING-HSIEN, отзыв путешественника
Июнь 15, 2025
非常棒的風景跟星空
1.0/5 очень плохо
Verified traveler, отзыв путешественника
Май 14, 2025
Awful experience on our honeymoon, not 5*
We stayed here for one night during our honeymoon - had a completely awful experience. We arrived from a long drive to be told there was nowhere for us to park our car. There was also no space for us at dinner, and no room service, so we were told to travel to town for food. This was already an awful start in a supposedly five star hotel. Our room was completely open to everyone walking in and out of the reception, felt like a motel. It smelled like damp and the shower was in dire need of maintenance (flaking paint, mouldy sealant). After getting some dinner in town, we came back to find out that there wasn’t any hot water in our shower. All the staff had left for the evening so there was nobody to notify, or who could help. Overall a really poor experience, and definitely not five star. I would struggle to give it one star
5.0/5 восхитительно
Joan, отзыв путешественника
Май 13, 2025
Our stay at the Black Swan hotel was lovely. The gorgeous garden overlooking the lake was beyond our expectations. We had both breakfast and dinner onsite and the service was impeccable. We felt like kings. A very memorable stay. We will be back. Thank you
