Ekoos , Bilbao Eko Hostel

Check-in from: 16:00 to 21:00
Departure at: 11:00
Minimum age (for check-in without parents) from:18 years

Check-in information

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve high chair
• This property accepts credit cards and debit cards; cash is not accepted
• Cashless transactions are available
• Onsite parties or group events are strictly prohibited
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system

Special Instructions

The front desk is open daily from 7:00 AM - 9:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email within 24 hours before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Additional optional fees

• Pet deposit: EUR 300 per stay
• Pet fee: EUR 15 per pet, per day
• Service animals are exempt from fees
• A late check-out fee will be charged
• Towels fee: EUR 2 per person, per stay (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Additional Information

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
• Alcohol is not permitted at this property.
• Cashless payment methods are available for all transactions.
• Contactless check-out is available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).