What to do if there is a mistake on your air ticket

If you are planning a trip with a flight, be careful when filling out all the documents. A mistake in the last name on the plane ticket can lead to you simply not getting on board. We tell you what to do if such a situation occurs, and you can open the service for searching for air tickets and choose a suitable flight.

Acceptable errors in an air ticket

If you made a mistake on your plane ticket, don't be nervous, it might not be that bad. There is a category of typos that do not affect boarding. There is no single list, each airline regulates the severity of errors and how to correct them independently, so check any information with the staff at the airport or on the website.

The most minor mistakes are incorrectly indicated contact information. If you made a mistake in the phone number or email address, don’t worry. This information is not important when checking in a passenger for a flight.

When flying within one country, they will turn a blind eye to incorrectly indicated gender. Also, on domestic flights, they may forgive one missing or incorrect letter in the first or last name, but this depends on the mood and instructions of the employee. Most often, passengers are allowed on board, but there is no guarantee. But on international flights, they are much stricter about checking documents; they will not allow mistakes with either gender or full name. Keep this in mind when buying airline tickets online and double-check everything carefully.

How to correct a mistake on an airline ticket?

The most serious problems will be caused by mistakes in the first and last name on the plane ticket, confusion in the contents of the columns (the first and last names were entered backwards), passport series and numbers, as well as in the date of birth. But even these can be corrected. There are several ways, we will tell you about each, and you can start searching for cheap plane tickets on TravelHub so as not to waste time.

Online on the website or by phone

Many airlines allow you to make changes to your ticket details online in your account on the official website. If there is no such function, write to the online chat, which will connect you with the support service. Also, errors in the ticket can often be corrected by calling the airline's hotline or writing them an email, but this option will take time.

In rare cases, you may need to go to the carrier's office to make changes to your ticket, but it's also worth calling ahead to find out more. Keep in mind that some companies charge a fee to correct ticket data, with amounts varying depending on the type of error and the number of changes.

Offline at the airport

If you notice the error directly at the airport, there is still a chance to fix everything. The main thing is to have time before departure. Some companies prohibit making changes to the details of the ticket 24 hours before the flight, but there are exceptions.

You can also do the following: log into your personal account or call the carrier's call center. This way, you can correct the characters in your full name, passport number, and date of birth, as well as rearrange the information columns. Sometimes airline employees can make changes to your ticket details right at the check-in counter, but for an additional fee.

What to do if the error can no longer be corrected?

There are two options. The first is to hope for luck and try to check in with an error. For domestic flights, this method may work, but there are no guarantees. But for international flights, you will definitely not be allowed on board.

The second way is to return the ticket and buy a new one. Yes, this way you will lose time and money, but sometimes there is nothing else to do, so when booking tickets, carefully check all the information.

The TravelHub platform is great for selecting airline tickets . Open the desired tab and choose a destination, and experienced employees will advise on the most important issues.