Правила использования для агентов

These Agent Terms of Use ( "these Rules" ) govern the terms on which you, the booking tool entity ( "you", "you" and their forms ), sell Reservations to End Customers through the Approved Platforms provided by us ( "we" , “us” and their forms ).

Please read these Rules carefully. Terms with a given definition are indicated with a capital letter, and, if definitions of such terms are not available in the text of these Rules, they are presented at the end of the document. By offering Reservations to End Customers through an Approved Platform, you agree, acknowledge and represent to us that:

- your representative has read these Rules on your behalf;

- you agree to be bound by these Rules without any modification in relation to your access to Reservations through the Approved Platform and the offering of such Reservations to End Customers; And

- Your representative entering into an agreement that arises as a result of the acceptance of these Rules has all the rights and powers necessary to enter into an agreement in relation to these Rules and to impose corresponding obligations on you.

1 OBLIGATIONS OF THE AGENT

1.1 Marketing activities of the Agent . During the Term, you actively sell and promote Armor to End Customers.

1.2 Content . You will not modify, adjust or misrepresent any information, content or data ( “Content” ) associated with Bookings that are made available to you through the Approved Platforms.

1.3 Access to Bookings and Approved Platform . You must:

(a) (i) access Hotel Reservations through the Approved Platform and (ii) provide Reservations only in accordance with the Code of Conduct described in paragraph 2 of these Rules and in accordance with our instructions communicated to you from time to time;

(b) enter End Customer data only on the Approved Platform and solely for the purpose of providing Bookings; And

(c) ensure that the End Customer details and any other information provided on the Approved Platform are complete and accurate.

1.4 Agreements with clients . Before completing your Booking you must:

(a) make clear to End Customers that Travelscape, LLC or VacationSpot, SL (or other EPS Group Member) is treated by any tax authority in any relevant jurisdiction as the supplier of Online Bookings and Package Reservations to End Customer for VAT purposes ( value added tax) in accordance with Directive 2006/112/EC;

(b) not display or make any statements that directly or impliedly contradict the provisions of paragraph 1.4(a) of these Rules;

(c) ensure that End Customer has read and agrees to be bound by the End Customer Terms and Conditions;

(d) ensure that the End Customer is aware of any restrictions and conditions that apply to its Booking, including that the End Customer has the right to cancel or change its Booking, and the consequences of such actions; And

(e) make no warranty to End Customer, verbal or written, that is in addition to or inconsistent with: (i) these Terms and Conditions or (ii) the End Customer Terms and Conditions, which includes a promise to End Customer that its specific requests will be met. .

You are solely responsible for the use of any representations made to the Client or special requests confirmed by you to the Client without our prior written permission and approval.

1.5 Client messages and complaints .

(a) Within 24 hours of receipt, you must: (i) provide to the End Client, without any changes or amendments, all information associated with the Booking, and (ii) provide to us, without any changes or amendments: (1) all communications received in connection with a Booking, (2) any complaints received from End Customers, and (3) any communications received from any trade regulatory authority that relate to an End Client and/or any Booking.

(b) You must notify us within 24 hours if you receive any complaint, demand or cause of action from an End Customer in relation to a Booking (collectively, an “End Customer Issue” ). You acknowledge and agree that we have the right to attempt to resolve any End Customer Problem directly with such End Customer. If we attempt such resolution, you will provide us, at your expense, with all information and reasonable cooperation that we may require to effect such resolution, and you will refrain from taking any action with respect to the End Customer Problem except as necessary to do so. in accordance with the requirements of Applicable Law.

1.6 Compliance with Laws . You agree to comply with all applicable laws then in force in relation to the performance of your obligations under these Terms, including, without limitation, any laws relating to the licensing of travel agents ( “Applicable Laws” ).

1.7 Complex bookings . Subject to our written consent (either expressly or impliedly), certain Bookings as determined by us at the relevant time ( “Package Products” ) may be made available to you for the purpose of making a booking, subject to your authority to offer the Package Products to End Customers. only within the framework of the Package. We may cease to provide Bundled Products at any time provided we provide you (directly or indirectly) with at least seven (7) days written notice.

(a) Booking of Package Products. You agree not to: (a) book, provide or offer Package Products other than as part of a Package; (b) ensure that the final booking price for a Package Product is equal to the price we provide for such Package Products (and you acknowledge that you are responsible for the final price of the Package); and (c) determine individual prices for Package Products only if such prices are not displayed to End Customers during the Booking process or confirmation.

We may require from time to time, at your expense, to demonstrate your continued compliance with the provisions of clause 1.7(a). Upon our written request, you will provide copies of booking confirmations, details of bookings, and provide access to such other systems and/or documentation and information as are reasonably required to demonstrate your compliance with this clause 1.7(a).

Without prejudice to any other rights or remedies available to us or our Group Members, if you breach this clause 1.7(a), we may immediately restrict your access to the Bundled Products and terminate these Terms.

(b) Compliance with the Law . You agree and warrant that you are solely responsible for obtaining and maintaining all licenses, consents and other authorizations (in each case, if required and whether required by law or otherwise), and all financial arrangements necessary to fulfill obligations under these Rules in relation to Package bookings provided and/or arranged by you. You will comply with all applicable laws (including European Council Directive 90/314 EEC and all local regulations implementing it) in providing the Packages in accordance with these Rules. You are solely responsible for your own costs of enforcing compliance with this Section 1.7(b).

We agree to provide the other Party with all necessary cooperation and support in the event of a request for information or investigation regarding the provision of Packages by any national authority, consumer protection authority or other interested party.

1.8 Agent commission for booking . If you add a booking fee to your total payment (for the End Customer), you agree to comply with the following conditions:

(a) booking fees are not included in the room rates we provide, inclusive of taxes and service charges;

(b) you make it clear to the End Customer that the booking fee is your sole responsibility;

(c) you include the following in the booking terms and conditions applicable to the Booking: “The total price may include an additional booking fee charged by [INSERT YOUR NAME]”; And

(d) you do not include booking fees in any supplier selection algorithm or sort order logic.

2 CODE OF CONDUCT

2.1 You shall not send unsolicited bulk email, spam or engage in other unethical or illegal marketing activities (as determined by us or EPS based on objective criteria) to End Customers in any jurisdiction.